Hotel Valcartier, Saint-Gabriel-De-Valcartier - Reviews, Rooms Options & Prices 2025

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About the Resort

1860 Boulevard Valcartier, Saint-Gabriel-De-Valcartier, Ca, Saint-Gabriel-De-Valcartier, Canada

Hôtel Valcartier is a premier four-star resort located in Saint-Gabriel-de-Valcartier, Canada. The resort offers a unique blend of summer and winter activities, making it a year-round destination for guests. Notably, it features the largest winter playground in North America along with an outdoor waterpark. This resort is also home to Hôtel de Glace, the only ice hotel in North America, creating a distinct regional attraction.

Location

The resort is conveniently situated just 25 km from Québec City, making it easily accessible for visitors. Nearby attractions include the Village Vacances Valcartier and various natural landscapes that provide scenic beauty year-round. Transportation options predominantly include travel by car, with complimentary parking available for guests.

Rooms

The resort features 153 air-conditioned rooms designed for family comfort. Each accommodation includes thoughtful amenities such as premium bedding and iPod docking stations. Certain rooms offer stunning mountain views and luxurious spa bathrooms with spa baths.

Eat & Drink

Hôtel Valcartier offers a variety of onsite dining options with five restaurants featuring diverse cuisines. Guests can enjoy signature dishes and casual meals, including a restaurant located in the iconic Hôtel de Glace. Breakfast is available daily, with cooked-to-order options to start the day off right.

Leisure & Business

Leisure activities at the resort include access to a luxurious spa offering massages and wellness treatments. There is also a fitness center, sauna, and access to both the indoor Bora Parc and the outdoor water park. Guests can partake in snow activities, ice skating, or simply relax by the poolside bar.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

4 persons

39 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Queen Suite

Max:

4 persons

39 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Family Suite

Max:

6 persons

82 m²

Bed options:

2 King Size Beds

Coffee machine

Heating

room details

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Price and Room Availability Calendar

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Getting around

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City Centre

Saint-Gabriel-De-Valcartier700 m

Airports

Quebec/Jean Lesage International (YQB) 24.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

24-hour services

24-hour reception

Babysitting

General

Free Wi-Fi
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled

Sports & Fitness

Exercise gym

Services

Room service

Dining

Restaurant

Children

Game room

Room features

Sitting area
Dining table

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1860 Boulevard Valcartier, Saint-Gabriel-De-Valcartier, Ca, Saint-Gabriel-De-Valcartier, Canada

Map view

1860 Boulevard Valcartier, Saint-Gabriel-De-Valcartier, Ca, Saint-Gabriel-De-Valcartier, Canada

City landmarks

1860 Boulevard Valcartier

Valcartier Bora Parc

2.2 km

Golf Course

Centre Castor

3.8 km

Nearby

Amusement Park

Valcartier Vacation Village

20 m

Restaurants

Resto Safari

440 m

1860 Boulevard Valcartier Village Vacances Valcartier

Reviews and Ratings

Feedback from previous guests about their experience

80%

liked the resort and would come back again

8.0/10

Great

Rooms

7.5

Location

8.3

Service

5.2

Dining

5.0

John

United States, December 2024

5.2/10

Our stay at the hotel was a mix of enjoyable and disappointing experiences. The rooms were generally clean and comfortable, and the kids loved the waterpark. However, the service left a lot to be desired, especially at the reception, and the dining options were nearly unbearable. Overall, for the price we paid, I expected much more in terms of service and food quality.

Rooms

7.0

The rooms were clean, but the bed sheets were not changed during our stay.

Service

5.0

Service at the reception was lacking; employees seemed uninterested and unhelpful.

Location

7.0

The hotel is conveniently located, but amenities like the convenience store are necessary for basic needs.

Dining

5.0

Dining was extremely disappointing with very limited and poor-quality options available.

Facilities

6.0

The facilities like the waterpark were fun for the kids, but they can be a bit inconvenient for families.

Rob

United States, December 2024

6.0/10

Our stay was filled with fun activities, especially at the water park, but the overall experience fell short due to inadequate service, especially with room readiness and dining options. The rooms were spacious, but we felt the price did not reflect the value we received, particularly with the food situation.

Rooms

7.0

The rooms were spacious and offered decent views, but they could have been cleaner and better attended to. We were not impressed with the housekeeping.

Service

5.0

Service was lackluster, especially at check-in when our room wasn't ready until much later than promised. The response from staff was often unhelpful, making it frustrating to ask for basic amenities.

Location

8.0

The hotel is situated in the mountains, which is beautiful and provides great access to nearby attractions like the water park. However, accessing a convenience store in the cold with kids was inconvenient.

Dining

5.0

The dining experience was disappointing, as food quality ranged from mediocre to unappetizing, making it necessary to seek alternatives off-site.

Facilities

8.0

The facilities were enjoyable, especially the water park and snow tubing activities, which our kids loved. However, these positives didn't make up for the problems we faced.

Amelia

United Kingdom, December 2024

7.2/10

This hotel is a great choice for families, offering excellent amenities like a tubing and water park, which kept the kids entertained for days. The rooms are spacious and clean, making for a comfortable stay. However, pricing for activities can add up quickly, and dining options could be improved with better hours and variety. Overall, it's a fun place if you're prepared for some costs.

Rooms

9.0

The rooms were spacious, clean, and comfortable, which is perfect for families. The Murphy bed was particularly cozy.

Service

6.0

There were some hiccups at check-in with slow service, but overall, staff was helpful when approached.

Location

7.0

The location is convenient, situated near the water park and other amenities, although the area feels more family-oriented than tranquil.

Dining

5.0

Dining options were plentiful but limited in hours, which was frustrating after a long day. Breakfast choices were also not very extensive.

Facilities

8.0

The amenities like the indoor water park and convenience shop were fantastic, though some activities had high fees.

Sebastian

United Kingdom, November 2024

7.0/10

Valcartier is a modern hotel that's perfect for families, featuring comfortable rooms and fun facilities like an indoor water park. However, the customer service left much to be desired, and the restaurant hours could be better to accommodate families. Overall, the experience was good but could be improved significantly with better service and dining options.

Rooms

8.0

The rooms were spacious, clean, and well-planned for families, with comfortable beds and a nice foyer for wet gear.

Service

5.0

The customer service was disappointing, particularly at check-in and in the dining facilities, making the experience less enjoyable.

Location

9.0

The hotel is conveniently located near snow tubing and the indoor water park, making it perfect for families.

Dining

5.0

Dining options are plentiful, but the hours are limited and the breakfast buffet was underwhelming.

Facilities

8.0

Valcartier offers great facilities, including an indoor water park and various recreational activities.

Jessica

United Kingdom, November 2024

7.4/10

Our stay at the hotel turned out to be a mix of ups and downs. While the ice hotel experience was absolutely unforgettable, the check-in process was chaotic and the dining left much to be desired. However, we enjoyed the spacious rooms and loved the various activities available, which kept our family entertained throughout our visit.

Rooms

7.0

The rooms were spacious with great views, although cleaning could have been better.

Service

8.0

Service was a rollercoaster; while there were hiccups at check-in, the manager was incredibly accommodating and turned things around for us.

Location

9.0

The hotel is situated close to various activities, including the water park, which made it convenient for our family.

Dining

5.0

Dining options were limited and disappointing, with food that was bland and not up to par with local standards.

Facilities

9.0

The facilities, including the water park and ice hotel, were fantastic and provided plenty of fun for the family.

George

United States, November 2024

7.0/10

I had a mixed experience at this hotel. The facilities are beautiful, especially the waterpark, and the family rooms are spacious, but the dining options are quite lacking, and some staff interactions were disappointing. Overall, I enjoyed my stay, but there are definitely areas that could use improvement.

Rooms

8.0

The family suite was spacious and had a nice view of the water park. The design was modern and comfortable, although it would have been great to have more privacy for the kids.

Service

6.0

While the front desk staff could be more attentive, I appreciated the quick responses to my requests. However, some interactions left me feeling a bit undervalued.

Location

9.0

The hotel is conveniently located near the water park and is surrounded by beautiful mountains, making it perfect for family activities.

Dining

5.0

The food options were quite limited and didn't meet my expectations. I would recommend bringing your own food or going out to eat instead.

Facilities

7.0

The waterpark was fantastic and a highlight of our stay, but I expected more activities available at the hotel itself.

Carolyn

United States, October 2024

5.6/10

The hotel has a strong focus on family-friendly amenities with fun activities for the kids, like the water park. However, the customer service leaves much to be desired, and the overall dining experience is disappointing. While the rooms are decent, the lack of attention to detail and high prices make it a challenging stay. Overall, despite its potential, it's overshadowed by inadequate service and high costs.

Rooms

7.0

The rooms are clean and spacious but basic. They provide a comfortable space for families, offering a couch for kids to sleep separately from parents.

Service

5.0

Service at the reception desk was lackluster, with staff often unhelpful, which made for a frustrating experience.

Location

8.0

The hotel is situated close to a water park, making it convenient for families looking for activities.

Dining

5.0

Dining options on-site are limited and overpriced; I found the quality of food unsatisfactory, with the breakfast options particularly disappointing.

Facilities

5.0

The hotel has nice facilities, especially for kids, but lacks essential services like room service and proper maintenance.

Brett

United States, September 2024

7.4/10

This resort has some amazing amenities, particularly for families, with a fun indoor water park and other attractions right on-site. My room was clean and reasonably comfortable, but I did notice a few areas that could use some attention. The service at the front desk was a bit hit-or-miss; while some staff were helpful, others didn’t seem very attentive. Overall, we had a great time, but the cleanliness and service could definitely be improved.

Rooms

7.0

The room was clean, but slightly plain and smaller than expected, and we had a minor issue with a cot that wasn’t very comfortable.

Service

5.0

The front desk service was inconsistent; while some staff were helpful, others seemed distracted and uninterested.

Location

9.0

The resort is conveniently located with easy access to the indoor water park and other attractions.

Dining

7.0

The dining options were decent, but I found the breakfast choices a bit limited compared to what I expected.

Facilities

9.0

The facilities were fantastic, especially the indoor water park and the nearby convenience store for snacks and essentials.

Molly

United Kingdom, September 2024

6.6/10

The hotel is a family-friendly spot with spacious rooms and various activities to enjoy, including a water park. However, the service was inconsistent and the dining options were quite limited and underwhelming, which impacts the overall experience.

Rooms

8.0

The rooms were spacious and well-planned for families, providing a comfortable stay.

Service

5.0

Service at the reception was slow and inconsistent, though one manager did redeem the experience.

Location

9.0

The hotel is conveniently located near various activities, including tubing and a water park, making it a good choice for families.

Dining

5.0

Dining options were limited and the food was bland, with little focus on quality ingredients.

Facilities

7.0

The facilities like the water park and tubing area are fun, but the overall experience could be improved with better dining choices.

Reese

United Kingdom, August 2024

6.8/10

Our stay at this hotel was a mixed bag. While the facilities were great for families and offered lots of fun activities, the service was lacking, leading to some frustrating moments. The food options were very limited and didn't meet our expectations, especially after a long day of activities. Overall, it feels like the hotel has the potential to be amazing but needs some serious improvements in service and dining.

Rooms

7.0

The rooms were spacious and well-planned for families, offering a nice entry to keep wet clothes separate. However, the sheets weren’t changed during our stay, which was disappointing.

Service

5.0

Service at the front desk was slow, and it felt like the staff were more interested in extracting additional fees than helping us out.

Location

8.0

The hotel is conveniently located near family-friendly activities like the water park, which is nice.

Dining

5.0

Dining options were very limited, and breakfast was quite poor with cold options. I would recommend looking for meals outside the hotel.

Facilities

9.0

The hotel has great facilities aimed at families, including a water park and snow tubing, which are a lot of fun.